Where is my order/delivery?

We ship packages exclusively via GLS. As soon as we’ve arranged for your order to be shipped, you’ll automatically receive an email with the tracking number. You can track your shipment using the following link:

https://www.gls-pakete.de/sendungsverfolgung

As soon as the order has been handed over to GLS, the order status will change to “delivered.”

Orders via Freight Carrier

We ship larger or heavier orders via a freight carrier.

Shipping with our standard freight carrier: You will automatically receive an email with the delivery information. As soon as the goods have been handed over to the freight carrier, the order status will also be set to “delivered.”

Shipping with another freight carrier (exceptional cases): In these cases, the freight carrier will contact you directly to arrange a suitable delivery date with you.

This way, depending on the shipping method, you’ll receive all the important information regarding the delivery of your order.